Frequently Asked Questions (FAQs)

What is Modest Maple?

Modest Maple is a bespoke software and web development service provided by George, a full-stack developer with extensive experience in crafting accessible, efficient, and functional digital solutions. We help businesses build, connect, and grow their online presence.

Why Choose Modest Maple for Your Web Development Needs?

  • Personalized Web Development: At Modest Maple, I, George, oversee the development of each website to ensure it aligns perfectly with your business goals and brand identity. While I focus on development, I work closely with talented designers who bring your visual concepts to life.

  • Flexible Pricing: We begin with a free consultation to determine a pricing structure that fits your project. After building your site, you can subscribe to our services for ongoing support and updates, designed to continuously enhance your website’s performance and security.

  • Full Ownership and Control: You own your website's source code from day one, giving you the freedom to host it wherever you prefer. Our subscription services are optional and designed to add value, not restrictions.

  • Expertise and Personal Touch: With extensive experience in software development, I bring a blend of technical skill and creative insight to your project. Supported by a network of trusted professionals, I ensure a smooth and effective development process.

  • Committed to Innovation: As an active member of the tech community, I continually embrace the latest trends and technologies to provide cutting-edge solutions.

What types of services does Modest Maple offer?

We offer a range of services tailored to different business needs:

  • Initial Website Build: Custom design and development of mobile-responsive websites.

  • Essentials Plan: Ongoing maintenance and updates for small businesses.

  • Essentials Plus Plan: Enhanced content updates and support for growing businesses.

  • Custom Growth Solution: Partnership for long-term digital strategy and advanced web services.

How do I get started with Modest Maple?

To begin, contact us via our website. We will discuss your business needs and help you select the right service plan. Once the scope is defined, we start with the Initial Website Build, followed by transitioning to one of our maintenance and growth plans.

What is included in the Initial Website Build?

The Initial Website Build includes a one-time flat fee service where we provide:

  • Custom design and development.

  • Mobile-responsive layout.

  • Launch and handover of the completed site.

Can I switch service plans later on?

Absolutely! You can upgrade or modify your service plan as your business needs evolve. Contact us, and we’ll assist you in choosing the plan that best fits your current requirements.

What is the 'Custom Growth Solution'?

This plan is designed for businesses seeking a long-term digital partnership. It includes fully tailored web services, advanced feature development, and ongoing strategic consultations to foster digital growth.

How does billing work?

For the Initial Website Build, we charge a one-time variable flat fee. Our Essentials and Essentials Plus Plans are billed on a monthly subscription basis, which you can cancel anytime. The Custom Growth Solution is tailored per project, and billing terms are discussed during the initial consultation.

What if I need additional features or custom integrations?

Our Essentials Plus Plan and Custom Growth Solution include the addition of new features or integrations. If you need custom features outside these plans, we can discuss and accommodate your requirements as part of a custom quote.

How can I contact Modest Maple for support?

For support, you can email us directly. We offer a 48-hour response time for the Essentials Plan and a 24-hour response time for the Essentials Plus Plan.

What is a new feature or integration?

A new feature or integration is an enhancement or addition to your website that either adds new functionality or connects your website with third-party services to extend its capabilities.

What does web hosting management include?

Web hosting management includes setting up and managing your website's hosting environment, configuring the server, setting up domains, and installing SSL certificates. We handle the technical aspects so your website runs smoothly and securely.

What happens if I want to cancel my subscription?

You can cancel your subscription at any time without penalties. We provide flexibility to ensure that you are only paying for services as long as you need them.